1
Please make it so that people who use the staff emails can edit and delete and open, or close feedback topics on the website.
Suggestion0
1
This is the emails that were just sent out when I updated the status on a lot of my feedback. https://imgur.com/5JxvSaE (Couldn't upload photo in Drop files here either)
Issues0
1
Hi there, There's a typo in the illustration in the "Collect user feedback straight from your website" section: you've written "expeience" (the "r" is missing)
User Interface0
1
there was a database corruption and I had to reset the user's passwords
Integrations0
1
Feedback and support goes hand in hand. You should offer chat support and help pages.
Suggestion0
1
Notification emails to users to update them or status changes has a default placeholder instead of the actual product name
Issues0
1
Widget must be has internalization support. Website owner can be select language.
Suggestion0
1
I think it would be very beneficial if users would be able to (temporary) minimize the feedback widget when pressing ESC. I currently add an eventlistener myself but this doesn't work when the user is focused inside the widget.
Suggestion0